CONTACT
NEED TO ASK SOMETHING?
General Enquiries
- 0432 594 194
- info@zerogravity.org.au
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HAVE A QUESTION ABOUT OUR SERVICES?
Check though our Frequently Asked Questions or contact us if there’s anything you need to know before starting with Zero Gravity.
Where is Zero Gravity located?
Zero Gravity is a Geelong-based service provider. We offer services all throughout Geelong & the Barwon, Bellarine Peninsula, Surf Coast and the Golden Plains. If you are located outside these areas but would still like to find out more, please get in touch with us. We also have a Respite House located less than 10 minutes away from the Geelong CBD.
Is Zero Gravity registered with the NDIS Commission?
Zero Gravity are not currently registered with the NDIS Commission. This means that participants wishing to access our services must either self manage their NDIS funds or have an external plan manager. Although we are not registered, we are still bound by the NDIS Code of Conduct and pride ourselves in offering a high quality of support to our participants. In addition, our support workers are police checked, NDIS Worker Screened and have current Working With Children Checks (WWCC). The health, safety and wellbeing of our participants is our top priority.
What if I cannot see the service I want listed on your website?
If you are looking for a specific service that you cannot see listed on our website, please get in touch with us. We provide plenty of flexibility around our supports and will be guided by you and your needs/goals.
Is there an age limit?
Zero Gravity typically support children and young people with a disability, aged 5-30. If you are outside these age brackets we’d still recommend getting in touch with us as we may be able to accommodate, or point you in the right direction of another service provider that can assist.
What makes Zero Gravity different from other service providers out there?
Unlike a lot of larger service providers out there, Zero Gravity are a small, family run business. We are committed to offering the highest quality of support to our participants and their families. We strive the provide clear communication, whether you’re a current participant or just someone enquiring, and want you to feel listened to. We aim to ensure that Zero Gravity always remains a safe and positive place for everyone, where nothing holds you down, and where there is ZERO GRAVITY!
How do I access services with Zero Gravity?
If you are interested in accessing any of our services, first check out our website and socials to see some of the different things we do. From there we ask that you complete a pre-intake form, which can be found at the top of this page. We will then contact you within 7 business days to discuss your needs and what you are specifically after. From here we will organise a meet and greet so we can get to know you a bit better; we will also go through a detailed participant profile (also called a Care Plan) and have some forms for you to fill out. Once this is completed you’re all set go! We aim to make our intake process clear and straightforward for everyone.